Help article
Service Quality & Garment Care
Our cleaning process, care instructions, and how we handle issues.
Updated 2026-08-31
Cleaning standards
We use professional-grade detergents and carefully separate fabrics by color and care label.
Special requests
Add notes to your order for allergies, delicate items, or preferences. We will confirm feasibility before processing.
If something is not right
Report any issue within 7 days; we will re-clean or refund as appropriate.