Legal Information
Terms of Service
Terms and conditions for using eazyy services
Service Terms
These Terms of Service govern your use of eazyy's laundry and dry cleaning services.
Service Delivery
Pickup and Delivery
- Pickup slots Monday to Saturday, 08:00-22:00
- Laundry delivered back within 24 hours; dry cleaning in 2-3 and repairs in 2-4 business days
- Real-time tracking and status updates
- Contactless pickup and delivery options available
Quality Standards
Our Promise
- Professional cleaning using industry-best practices
- Careful handling of all garments and items
- Quality control checks before delivery
Pricing and Payment
Transparent Pricing
- Clear pricing displayed before booking
- Volume discounts for regular customers
- Special pricing for business accounts
Payment Methods
- Credit and debit cards
- Digital wallets (Apple Pay, Google Pay)
- Bank transfers and iDEAL
- Corporate billing for business customers
Cancellation Policy
Cancellation Terms
- Free cancellation up to 2 hours before pickup
- 50% charge for cancellations within 2 hours of pickup
- Full refund if we cannot complete the service
- Subscription services can be paused or cancelled anytime
Customer Service
Questions about our Terms of Service? We're here to help:
Customer Service: support@eazyy.app
Phone: +31 367851510
Live Chat: Available on our website, Mon–Sat 08:00–22:00
Address: Argonweg 34, 1362 AB Almere, Netherlands
Eazyy B.V. · KVK 96575700 · VAT ID NL867668337B01
Questions About Our Policies?
If you have any questions about our legal policies or need clarification, we're here to help.