Privacy Policy
How we collect, use, and protect your personal information
Last Updated: August 31, 2026
This Privacy Policy explains how eazyy collects, uses, and protects your personal information when you use our laundry services.
Information We Collect
Personal Information
- Name, email address, and phone number
- Pickup and delivery addresses
- Payment information (processed securely by our payment partners)
- Order history and service preferences
Automatically Collected Information
- Device information and IP address
- Usage data and website interactions
- Location data (with your permission) for delivery services
- Cookies and similar tracking technologies
How We Use Your Information
Service Delivery
- Process and fulfill your orders
- Schedule pickups and deliveries
- Communicate order status updates
- Provide customer support
Business Operations
- Improve our services and website
- Analyze usage patterns and preferences
- Prevent fraud and ensure security
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: Trusted partners who help us deliver services (payment processors, delivery partners)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.
Your Rights
Access & Correction
Request access to or correction of your personal data
Data Portability
Request a copy of your data in a portable format
Deletion
Request deletion of your personal information
Opt-out
Unsubscribe from marketing communications
Contact Information
For privacy-related questions or to exercise your rights, contact our Data Protection Officer:
Email: support@eazyy.app
Address: Argonweg 34, 1362 AB Almere, Netherlands
Eazyy B.V. · KVK 96575700 · VAT ID NL867668337B01
Phone: +31 367851510
Questions About Our Policies?
If you have any questions about our legal policies or need clarification, we're here to help.